no help

Hi

the optiplex has blue screen problem

i told Dell to help me to fix this problem (due a bad instalation of Windows 11 Pro)

they told me to reinstall Windows (but i'm going to loose many software i bought from many providers)

i told Dell that i need help because i never reinstalled Windows and they reply me that as it is not a hardware problem so they can't send someone to reinstall Windows 11 or help me

i'm deeply disapointed with Dell and i'll stop buying Dell products (and i'm a customer since 2009)

Regards

Mimoun